Privacy Policy

Effective date: August 12, 2025

Who we are

Tomasello Software operates mangowriter.net and develops MangoWriter, a Windows editor designed for local, offline use.

What we don’t do

  • No tracking cookies for visitors.
  • No third-party trackers.
  • No sale of personal data.
  • No outbound connections from the MangoWriter app. The application does not phone home and uses no third-party DLLs.

Information we collect

We collect only what’s needed to support licensed customers and respond to inquiries:

  • License / support records: name and email (provided at purchase or when you contact us). Used for license delivery, key recovery, and support.
  • Contact messages: content you submit via Contact Us.
  • Server logs (minimal): IP address, user-agent, timestamp, requested URL—for security and troubleshooting. Retained 30 days.

Payments: We do not collect or store card numbers. PayPal processes checkout (PayPal or credit card) and shares essential order info with us (e.g., name, email, transaction ID).

How we use information

  • Deliver licenses and related updates.
  • Provide technical support and key recovery on request.
  • Maintain site security and diagnose issues.
  • Comply with legal obligations (e.g., transaction records).

Sharing

We share data only as needed to operate our service:

  • Payment processing: PayPal (for PayPal and credit-card payments).
  • Legal/compliance: if required by law.
    We do not otherwise disclose your information.

Data retention

  • License/support records: kept while MangoWriter is actively supported and for record-keeping; we will delete upon a formal request, subject to legal requirements.
  • Server logs: 30 days.
  • Contact messages: retained as long as needed to address your request.

Note: PayPal and your credit-card provider maintain their own records; their retention is outside the scope of mangowriter.net.

Your choices & rights

  • Access / correction / deletion: request via Contact Us.
  • Do Not Sell: we do not sell personal information.
  • EU/UK legal bases (if applicable): performance of a contract (licensing/support) and legitimate interests (site security).

We may request reasonable verification before acting on a request.

Cookies

  • We do not set cookies for regular visitors.
  • WordPress may set session cookies for administrators signed into the dashboard (not applicable to normal visitors).
  • We link out to external sites (e.g., YouTube, PayPal). Those services may set their own cookies under their policies.

Security

We apply reasonable technical and organizational measures (principle of least privilege, server hardening, limited retention). Keep your license email and key materials secure.

International transfers

Our site is operated in the United States. If you access it from other regions, your information may be processed in the U.S., where laws may differ.

Children

Our site and software are not directed to children under 13, and we do not knowingly collect their data.

Changes

We may update this policy as our site or licensing process evolves. Material changes will be posted here with an updated effective date.

Contact

Privacy questions or requests: please use the Contact Us page in the site menu.